Frequently asked

The collection is designed with a matte unglazed porcelain exterior and clear-glazed interior for flower arrangements with water. Empty and gently clean after use. Flowers and props are not included.

Each product page lists approximate width, depth and height in centimeters and inches. Bud forms suit single stems, Stem forms suit considered arrangements, and Statement forms create a larger focal point.

Hand clean with a soft cloth and gentle tools. Follow the shape-specific care guidance on the product page. Avoid abrasives, dishwashers and sudden temperature changes.

We ship to the 50 United States and Washington, DC, excluding PO boxes, APO/FPO and US territories. All eligible orders receive free standard shipping.

Handling is estimated at 1–2 business days and transit at 3–4 business days after dispatch: 4–6 business days in total. The fixed order cut-off is 07:00PM UTC−06:00, without daylight saving changes. After-cut-off, weekend and US federal holiday orders start on the next business day. Estimates are not guarantees.

Request a return within 30 calendar days of receipt. Ordinary returns must be unused, in original condition and packaging. Email us for authorization and the return address in France. You cover change-of-mind return shipping; we cover our errors, damage and defects. No restocking fee applies.

Contact [email protected] with your order number or purchase proof and details; photographs are helpful. We will discuss a replacement or refund and arrange the appropriate return at our expense.

After approval, refunds are automatically returned to the original payment account within 10 calendar days.

Prices and totals are in USD. Standard shipping is free and checkout tax is $0.00. Review the total before authorizing payment through an available payment method.

Email [email protected] or use our Contact page for assistance.